Welcome to Pockitship! Pockitship, Inc. ("Pockitship", "we", "us", or "our") has created this privacy policy ("Privacy Policy") in order to demonstrate our commitment to you, our user, ("you" or "your") regarding your privacy with respect to information that you submit through our mobile application ("Application"), our website ("Site") and related services through the Application ("Services"). Capitalized terms not defined in this Privacy Policy will have the meaning ascribed to them in our Terms of Use ("Terms of Use").
So we are clear on the terminology we use, "Personal Information" means contact information (i.e., your name, address, email address, and/or telephone number) and any other non-public information that is used or intended to be used to personally identify an individual, and any other non-public information that is associated with that information. "Anonymous Information" means information that is not used or intended to be used to personally identify an individual.
A Note to Users Outside of the United States. BY USING OUR APPLICATION OR SERVICES OR SUBMITTING PERSONAL INFORMATION THROUGH OUR APPLICATION OR SERVICES, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY AND YOU EXPRESSLY CONSENT TO THE PROCESSING OF YOUR PERSONAL INFORMATION ACCORDING TO THIS PRIVACY POLICY. YOUR PERSONAL INFORMATION MAY BE PROCESSED BY US OR ON OUR BEHALF IN THE COUNTRY WHERE IT WAS COLLECTED AS WELL AS OTHER COUNTRIES (INCLUDING THE UNITED STATES) WHERE LAWS REGARDING PROCESSING OF PERSONAL INFORMATION MAY BE LESS STRINGENT THAN THE LAWS IN YOUR COUNTRY.
Children. The Application, Site and Services are not directed to children and children are not eligible to use our Sites and Services. Protecting the privacy of children is very important to us. We do not collect or maintain Personal Information from Users we actually know are under 13 years of age, and no part of our Sites and Services is designed to attract people under 13 years of age. Our Services are designed for parents or guardians and only parents and guardians should use our Services. If you believe that we might have any Personal Information collected from a child under 13, please contact us at info@pockitship.com.
In general, the Personal Information we gather enables us to provide the Services to you. We require certain Personal Information when you register with us, including billing or payment related information so we can process transactions, though some of this information may be transmitted directly to our payment processor or other third party service provider. We also collect Personal Information from you when you make or accept Shipment Requests and otherwise use our Services, including information about your Shipments if you are a Customer. When you send an email or other communicate with Pockitship, we may retain those communications in order to process your inquiries, respond to your requests and improve our Services.
When you download the Application, we may collect your device type, your wireless carrier, and a device ID and we associate this with your Personal Information, though we primarily use this information to support your account and provide you with Services. Should you chose to provide photos of your order those photos shall become the sole property of the company.
In addition, location-based information may be collected through the Application, including, but not limited to geographic areas and other traffic and transportation-related data. If you are a Driver, the Application will enable us to collect your GPS coordinates during a Shipment. Most GPS enabled mobile devices can define one's location to within 50 feet. This information will be also associated with the applicable Customer for any specific Shipment. You can choose not to provide us with certain information by disabling this functionality, but this may limit the features of the Application or Services you are able to use. For example, Drivers cannot provide Shipments with this functionality disabled. We collect this information for various purposes including improving and enhancing our Services and for our internal business purposes.
To the extent you post Personal Information in comments in a publicly available area of our Services (e.g., feedback and reviews), it will be available to other users of the Services who may use it at their discretion. Please be thoughtful about the information that you post in any forums or comments.
We may also use third party tracking services to help us analyze how users use the Application and Services. These services collect only the unique device identifier assigned to your mobile device, rather than your name or other personally identifying information, and use it to collect information such as how often users open the Application and what features they use in the Application. Only these services know and associate you (on a non-identifiable basis) with your identifier. For example, Google Analytics collects only the IP address assigned to you on the date you visit the Services, rather than your name or other personally identifying information. Although Google Analytics plants a persistent Cookie on your web browser to identify you as a unique user the next time you visit the Services, the Cookie cannot be used by anyone but Google. Google's ability to use and share information collected by Google Analytics about your visits to the Services is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.
Our primary purpose in collecting Personal Information is to provide you with the Services. We may use your Personal Information to:
We may also use your Personal Information to create Anonymous Information records by excluding information that makes the information personally identifiable to you.
Our Services are city-specific and can provide helpful information based on where you are. If you tell us where you are (i.e., by allowing your mobile device to send us your location), we may use that information to provide you with location-based information. If you want to deactivate this feature, you can disable location services on your mobile device, please contact your carrier for more information.
You can opt out of receiving certain communications from the Services such as our newsletter by clicking the "Unsubscribe" link at the bottom of each email or emailing us at info@pockitship.com. Please note that even if you unsubscribe or opt-out, we may still send you order, Application and Service related communications (e.g., emails related to your Shipments or comments).
Anonymous InformationWe reserve the right to use Anonymous Information for any purpose and disclose Anonymous Information to third parties in our sole discretion.
As you know, our Services are designed to connect Customers and Drivers for Shipments. As such, if you are a Customer, we must share Personal Information about you and the Shipments to Drivers and if you are a Driver, we must share some of your Personal Information with the Customer. You hereby authorize all such disclosures. We request that Users use this information for the purposes of the provision of the obtaining or provide the Shipment and not store this information beyond the duration of the individual Shipment provided. This information does not include billing information. We process payment with a third-party payment processor and then transmit payment to the Driver through our financial banking institution.
Please remember that this Privacy Policy addresses only our use and disclosure of information we collect from and/or about you. When you authorize us to disclose information to other Users, the use and disclosure restrictions contained in this Privacy Policy will not apply to them. While we encourage them to comply with our data protection requirements, we will not be responsible if these Users fail to comply with respect to your information. We do not control the privacy policies or actions of third parties, including Users. Any complaints or inquiries regarding use of your information by a User should be addressed directly to the User in question.
How we share Personal Information with other partiesIn addition to the ways we share Personal Information as set forth above, we may also share your Personal Information with other third parties in the following manners:
We reserve the right to disclose Anonymous Information publicly without restriction.
If you provide feedback to us, we may use and disclose such feedback in accordance with the terms in our Terms of Use, provided we do not associate such feedback with your Personal Information. We will collect any information contained in such feedback and will treat the Personal Information in it in accordance with this Privacy Policy, provided that we may contact you in regards to such feedback.
The Services may contain links to other websites and services. Pockitship is not responsible for the privacy practices or the content of these other websites. This Privacy Policy applies solely to information collected by us through the Services and does not apply to these third party websites. We encourage you to read the privacy policies of each and every website you visit. You should always use caution and common sense when choosing to provide Personal Information on the Internet, particularly when it comes to information such as credit cards and other payment information. The ability to access information of third parties from the Services is for your convenience and does not signify our endorsement of such third parties, their services, other websites, locations or their contents.
This Privacy Policy is subject to revision from time to time on a going-forward basis. We will post any revised version of the Privacy Policy on this page. If we make any material changes to it, we will also send you notice thereof to the last email address you have provided to us. Continued use of our Services following notice of such changes will indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.
Questions regarding this Privacy Policy or the practices of the Services should be directed to Pockitship by e-mailing such questions to info@pockitship.com
Last Updated: April 27, 2015Unfortunately, we don´t yet service your area. Please review our service map or contact us for a custom quote.
info@pockitship.com
703-229-0400